I found the team at DBS extremely helpful, welcoming and also the pricing is more reasonable than some of the other bike stores. They were great!
GREAT SHOP! I just bought my first true real higher end (nothing too too expensive but much better then your typical walmart bike) mountain bike from them today! I got a great deal! 499.99 marked down to 399.99! It was a 2015 model but i don't care about the new stuff. They let me take it out for a spin in the parking lot and let me take my time to decide. They don't pounce on you and bother you. They give ya suggestions and trust ya to take it out for a quick test ride. Very satisfied with them and so far the bike is great! They also knocked off 10 bucks on the gloves i purchased too. Also showed me and my parents how to install the bike rack onto our car. Very very nice shop with HONEST and nice salesman. They don't try to sell you the most expensive thing in the shop which i like. I was able to take my time and make a decision and i am very satisfied with my decision at that. Great shop to stop into and i will DEFINITELY Be buying any future accessories or bikes from this shop. 10/10! Great people and service! I was also provided with a trail map of my local park and was shown some nice trails to take! Definitely check them out if you are in the area!
Good prices, lacking customer service. Bought a bike here, and while the price was great, the sales person I was working with was no where near friendly, nor helpful. Thankfully I knew what I wanted and they had it in stock. My wife was looking for a new bike and the salesperson was so unfriendly that we went elsewhere that day and bought her a bike. We liked the service so much from the other shop that we bought 3 bikes from them. Just recently called to ask about a few parts and person that answered the phone acted like I was bothering them and told me they do not have it in stock and hung up. Will not call nor buy from again.
Paid $60 for a tune up ($40 with coupon) and all they did was lube the chain and tighten the derailleurs. No new brake pads, the handlebars are still misaligned with front wheel, tire pressure not right, and nothing else was cleaned, tightened, or lubricated. Plus they were very unfriendly. Then on top of it all they charged me $10 extra to fix a bent gear. What a joke!
Friendly staff, great place to buy a bicycle, or just go in for service. Don't go to chain stores..go here instead.
The Downingtown Bicycle Shop is a US Bicycle Store based in Downingtown, Pennsylvania. The Downingtown Bicycle Shop is located at 833 W Lancaster Ave, Downingtown, PA 19335, USA.
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